Hi gamingLunatic,
Have you verified your email for the game, possibly in spam folder.
Are you using VPN or regular broadband connection?
Are you launching the game from Bananatic website directly?
Further issues, please you can log a Support Ticket by clicking left hand green tab...
Plse include any further details you like, such as browser name, games you are having trouble with etc...
Don't worry we'll work together to solve your problem,;)
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