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WildFire Newby
Posts: 11
Date joined: 24.06.2017
Status: offline

No confirmation on game?

12.04.2018, 22:11
I haven't gotten confirmed on a game that I have waited on for a week. I sent a support ticket with a better picture, but still no answer. Would be nice if they just rejected it or accepted it than doing nothing. How much longer should I wait?
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RE: No confirmation on game? - 13.04.2018, 05:17
yfilc Newby
Posts: 21
Date joined: 30.07.2017
Status: offline
The first time I had an issue with registration, I sent in a support ticket and it was solved instantly :D

The second time, it went back and forth a few times before they were able to do anything. Hit & miss I guess D:

Jump on the discord channel, super helpful staff there were able to solve it for me the second time ^_^
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RE: No confirmation on game? - 14.04.2018, 07:16
Shazam Merlin Leader
Posts: 148
Date joined: 01.08.2017
Status: offline
The thing with registration is you have to attempt it a couple of times and it should work!
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RE: No confirmation on game? - 14.04.2018, 16:52
WildFire Newby
Posts: 11
Date joined: 24.06.2017
Status: offline
@yfilc: Okay, thanks!

@Shazam Merlin: Still kind of confused, so I have to click on the "Registration Still Pending? Click Here." multiple times?
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RE: No confirmation on game? - 14.04.2018, 23:05
Trevorlindmark Newby
Posts: 17
Date joined: 15.02.2018
Status: offline
well, it really is kind of lottery, at least for me it has been... on some games, i made _lots_ of accounts with new clean comp (format + install windows) that way it's 100% sure there isn't any cookies etc, tried different browsers and still they just won't work. Then got totally bored doing that and sent a ticket and every time, they got it sorted out.

I have registered to around 25-30 games in a month or so, every single one which i couldn't get the registration badge = got that text on game page: "Registration Still Pending? Click Here." i never could made them work anymore, even what i tried, all of those games needed to go via ticket to get them registered/working.
(this is only my experience, i know it works for someone, but for me, never did)

Anyways, my humble thanks to support peoples, solving all those tickets :)
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RE: No confirmation on game? - 15.04.2018, 12:09
Wazzup76 Newby
Posts: 23
Date joined: 20.09.2017
Status: offline
I've completed quests for several games now and one thing to keep in mind when registering for a game that you have to download is that it is very important that you verify the e-mail you signed up with (by clicking on the link they send you in your email inbox) *BEFORE* you start playing the game. This is a very important step even for browser games but again verifying your e-mail BEFORE you even launch the game is essential for non-browser games.
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