Kittichoo Newby

Posts:	4
Date joined:	03.05.2017
Status:	offline

Screenshot problems

14.11.2017, 23:07

I am using the control + print screen option to take a picture of the game (full screen). I have used the same method on all games and the screenshots worked fine. This time I am being told that the photo is unreadable and the user login isn't there. It's in the image that I see when I save and submit it. Is there any other methods I can use to take photos of the game? This has me really confused. I went ahead and submitted a new image but I'm not sure it was different than the last.

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Shazam Merlin Leader

Posts:	148
Date joined:	01.08.2017
Status:	offline

Hey Kittichoo,
Try using the snipping tool, it's similar and it should work. Also when you output the photo after control+print screen, try outputting as a different format, like .png or .jpeg. Or you could try using a program like https://app.prntscr.com/en/index.html that helps you take screenshots.
Hopefully, it works!
Thanks!

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